Returns & Exchanges
We want you to love your Bon Maxie pieces, so if your purchase isn't quite right, we offer a 30-day return window for a store credit or exchange. Please ensure items are in their original, unused condition with all tags and packaging intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely pack your items in their original packaging, ensuring all protective layers are included to prevent damage during transit.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized post office location.
Receive Your Credit
Once our warehouse team inspects your return, we will issue your store credit or process your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing